Maximum security

We protect your money and data.

Protecting your money and data is one of our top priorities. Advanced safety protocols are in place to keep your Informer Money account safe. Always.

Chat with usSuspecting fraud?
Informer Money is mentioned in
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How we protect your account
Banking with peace of mind.
Enjoy banking with maximum protection. Our guarantees and smart methods to prevent unwanted payments and fraud ensure full tranquility in your finances.

Funds stored on separated accounts.

Client funds are kept safe by French bank BNP Paribas on separated accounts. That way, it cannot be used for investment purposes.

Guarantees up to €100,000.

Even in the extremely unlikely event of a BNP Paribas bankruptcy, your money is protected up to €100,000 under the European deposit guarantee scheme (FGDR). In the equally unlikely event that Informer Money or Swan were to fail, your funds would remain fully protected.

Double-protected payments and logins.

Each payment or login attempt demands multiple factor authentication (MFA). Only authorized users are allowed to perform actions on the account.

Automated checks when making transfers.

For transfers, we automatically check whether the name and IBAN match. If not, you will receive a warning. This prevents incorrect payments.

Manage rights and limits per card.

Cards for other team members? Primary administrators set clear limits and rights per card and can freeze or block cards in seconds. You stay in control.

Funds stored on segregated accounts.

Client funds are kept safe by French bank BNP Paribas on segregated accounts. That way, it cannot be used for investment purposes.

Automated checks when making transfers.

For transfers, we automatically check whether the name and IBAN match. If not, you will receive a warning. This prevents incorrect payments.

Double-protected payments and logins.

Each payment or login attempt requires multiple factor authentication (MFA). Only authorized users are allowed to perform actions on the account.

Guarantees up to €100,000.

Even in the extremely unlikely event of a BNP Paribas bankruptcy, your money is protected up to €100,000 under the European deposit guarantee scheme (FGDR). In the equally unlikely event that Informer Money or Swan were to fail, your funds would remain fully protected.

Manage rights and limits per card.

Cards for other team members? Primary administrators set clear limits and rights per card and can freeze or block cards in seconds. You stay in control.

Personal support
within 5 minutes.

Questions or doubts? Send us a chat and we will personally help you within 5 minutes from Monday to Friday (8:00-17:30). Outside of office hours, our AI bot Vera will assist you.

Chat with usSuspecting fraud?
Suspecting fraud?
Read down below how to recognize fraud. Our fraud hotline (+31 85 40 16 730) is available 24/7.
How to avoid fraud and phishing.
Never randomly share your data or credentials.
Always be alert on fraud or phishing attempts. Fraudsters are increasingly posing as financial institutions. Discover step-by-step how to prevent fraud below.
24/7 Fraud hotline

Informer Money would never:

Be careful when this occurs.

  • Ask you to create or share passwords, IBANs, PIN codes or CVC’s through a phone call 
  • Pressure you to make payments or create new accounts
  • Convince you that your account is at risk or hacked
  • Send you unrequested new payment cards
  • Ask you to install new software on your devices
  • Contact you through third parties
  • Make physical visits to your addresses
  • Ask you for access to your devices
Report suspicion

How to recognize fraud & phishing:

Identify these common signs:

  • You’re pressured to act quickly
  • You’re approached in an unusual way
  • Subtle differences in email addresses, URLs or social account names
  • You’re randomly asked to share personal information or credentials
Report suspicion

What to do if you suspect fraud:

Follow these steps:

  • Report suspicious activities to us
  • Review the our checklists
  • Do not click on URLs or buttons in suspicious messages
  • Do not share data or passwords with anyone
  • Is someone calling on behalf of Informer Money? Hang up the phone
  • Chat to us if you’re in doubt, we’re there in 5 minutes
  • When experiencing 
  • In case of suspected fraud: block your cards via your account
  • In case of suspected fraud: contact our fraud hotline, +31 85 40 16 730(24/7)
Report suspicion

Common recent fraud methods

Frequently Asked Questions.

Is Informer Money safe?
Is Informer Money supervised by banking regulators?
Is my money covered by the deposit guarantee scheme?
Is my account well-protected?
Can Informer Money employees access my account or money?
Is my data safe?
What happens in the unlikely event that Informer Money would default?
Can I reach Informer Money in case of an emergency?
What should I do if I suspect fraud?
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Informer Money works together with Swan for payment services. Your funds are securely managed by Swan and held at BNP Paribas. Swan is an authorised Electronic Money Institution established in France, operating under the authorisation and supervision of the Autorité de contrôle prudentiel et de résolution (ACPR) and the Banque de France, under authorisation number 17328. By virtue of the European passport, it is authorised to provide payment services in the Netherlands and is registered with De Nederlandsche Bank under registration number R194562.